Tuesday, November 8, 2022
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2 in 3 customers clueless about their pension



Two-thirds of pension savers do not know who manages their pension in an alarming “understanding hole”, in response to new analysis.

The quantity rises to four-fifths of individuals aged over 65.

Only one in 20 pension savers over-65 stated they knew “an important deal” about who manages their pension.

The analysis from public relations company WA Communications revealed that customers are under-informed with regards to understanding how their pensions and investments are allotted, whereas practically two-thirds of adults can not inform totally different monetary merchandise aside.

Cat Ommanney, head of monetary companies at WA Communications, stated: “Our analysis paints a stark lack of know-how with regards to customers’ understanding of how their cash is being managed, with pensions apparently a thriller to most.”

Of be aware to Monetary Planners is the truth that the identical lack of knowledge, though much less dramatically, was echoed with regards to individuals’s investments.

Two-fifths of respondents admitted to understanding little or no about the place the cash of their funding portfolio is invested and the determine climbed to almost half for girls.

Ms Ommanney stated: “Though we have been heartened to notice that persons are higher engaged with their investments, the truth that practically half of girls don’t know what they’re investing in ought to converse volumes to asset managers and monetary advisers.”

The analysis additionally checked out customers’ attitudes to the variety of monetary merchandise in the marketplace.

Two-thirds surveyed stated that the variety of monetary merchandise makes it tough to inform them aside, with practically 1 / 4 of these aged 25-34 strongly agreeing that they’re confused by the variety of choices obtainable.

Ms Ommanney stated: “Whereas the monetary companies panorama is more and more crowded, it seems that there exists an understanding gulf between corporations and their goal audiences. Relatively than merely launching new merchandise to market, it’s time for firms to put money into higher communication, closing the understanding hole and creating an knowledgeable and empowered public.”

• WA Communications surveyed greater than 2,000 adults in October this yr.




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