At first look, mortgage broking and being a flight attendant appear very totally different careers.
Not so, says Kanupriya (Priya) Sood (pictured above), who was a world flight attendant for 3 years however now works as a mortgage dealer for Cinch Loans.
“I’ve discovered some crossover between the 2 industries,” Sood advised Australian Dealer. “Each are customer-centric when it comes to coping with purchasers, offering a service (whether or not that be on the bottom or within the sky).
“Each passenger/consumer has a special story, so you may apply the identical ideas as a flight stewardess to mortgage broking, supplied you don’t cross the skilled line. You want to spend the time attending to know their story, what their targets and goals are and assist them by attaining them collectively.”
Learn extra: Pilots and cabin crew turn out to be brokers
Sood was primarily based in Singapore and labored as a flight attendant from 2010 to 2013. She stated her favorite factor concerning the function was getting paid to journey, discover totally different international locations and cities and speak to totally different folks everywhere in the world.
“I used to like travelling earlier than turning into a flight stewardess, so once I acquired the chance to affix the Singapore Airways group, I assumed it was one of the best factor to ever occur to me,” Sood stated.
“Studying about totally different cultures and communities was superb. I used to be on this function pre-COVID-19, earlier than the business was closely affected. For somebody who loves travelling, a task like it is a nice alternative to see the world.”
Sood stated she did wrestle with working across the clock.
“I might be rostered on for various flights at totally different instances, which impacts your physique clock long-term, plus takes a toll in your bodily and psychological well being. I used to be at all times flying again and ahead between time zones. On common, I used to be on 15 worldwide flights per 30 days, so the sensation of fatigue and sleep deprivation was a daily prevalence.”
Sood determined in 2013 it was time to surrender her profession as a flight stewardess, so she relocated to Melbourne to spend time together with her husband.
“I wished to spend extra time with my husband and household reasonably than sustaining a long-distance marriage, which is why I made a decision to depart aviation and make the transfer. After I arrived, I took three or 4 months off to discover potential profession choices, which was the place I used to be launched to mortgage broking,” she stated.
“I used to be beforehand working in a people-orientated enterprise, so one factor led to a different. My husband had a good friend who was a dealer who had simply began his personal brokerage, so I learnt extra concerning the function and mortgage business from him, which is the place I made a decision this was one thing I wished to do, so I joined his group.”
Learn subsequent: RBA downgrades development outlook
Sood joined Melbourne brokerage Cinch Loans and stated she learnt the again finish of the enterprise first, totally different lender insurance policies and how you can construction a consumer’s mortgage.
“I’ve discovered this business is all about constructing relationships, which clicked in a short time, making it very interesting to make the profession swap I each wished and wanted,” she stated.
Sood stated she skilled weekly profession highlights as a mortgage dealer.
“Each time I obtain a name from a buyer who is worked up, pleased or full with feelings, by realizing my group and I’ve helped change their life for the higher is one of the best recognition for me as a dealer. For all brokers on the market, consumer satisfaction is priceless once they categorical their pleasure and happiness.”